Archive for the 'Outlook' Category

Fix Microsoft Outlook – Exchange Is Unavailable, Outlook Must Be Online Or Connected

While setting up a few new users I was getting an error while trying to add a new email account. While walking through the default setup – simply launching Outlook on a new users profile (who, of course, has and email account associated with his AD account) Outlook gave an error message that said, "The […]

How To Share Folders In Outlook 2011/2013 For Mac

Sharing a Calendar folder in Outlook 2011 for OS/X 1.Select your calendar, and then choose “Permissions" 2.In the permissions window, click “Add User”, and then choose the individual for whom you’d like to assign permissions: 3.Once the user has been added to the list, assign the desired permissions: Note: To activate the greyed "Permissions" Icon, […]

Using Google’s Two Step Verification

If you don’t know what 2-Step Verification is here is a simple explanation: The two-step system uses both a password and a numerical code tied to your mobile phone, which can be sent by Google via SMS or generated by a smartphone app. Either way, it means a prospective hacker would need to obtain both […]

Fix hyperlink issues in Outlook Word and other documents and files.

If you are experiencing an issue “Can’t follow links in email “this operation has been cancelled due to restrictions in effect on this computer” error. Or getting the same error in other Office documents, then this should resolve it. I’ve had a few clients who have had the same problem recently. Two small offices and […]

The connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete – Cant add Outlook accounts…

How I recently fixed one hell of an Outlook 2007 to Exchange 2003 connection problem. This occurred on brand new Windows 7 Enterprise AND brand new Windows XP workstations while trying to configure the Outlook clients to connect to our Exchange 2003 server. The actual error is: "The connection to Microsoft Exchange is unavailable. Outlook […]