Archive for the 'Remote Control' Category

How to create a VPN Connection on MAC OS X 10.5 Leopard

How to create a VPN Connection on MAC OS X 10.5 Leopard This is a step-by-step guide on how to create a VPN Connection on a MAC OS X 10.5 Leopard System. I recently had to do this again for some of our remote staff, so I thought I’d post it as a reminder to […]

Cloud Storage Tools and Tips

Google’s new feature, announced earlier this month, has gone live. It gives everyone with Google Docs [if you have Gmail you have Google Docs] a 1GB space to store, and share, files of any kind, with the ability to share folders, this can easily be used to share any kind of media. This is very […]

Super Windows remote support tools

When doing tech support I often find it is nearly impossible to figure out what people are trying to explain is ‘happening’ with their system and what real problems they are actually having. Trying to solve technical problems over the phone or via a back and forth chat or email is like trying to give […]

Another Great Remote Support Tool

I have been using premium and free versions of LogMeIn for years and have been very happy with their products and services. I looks like they are adding another great tool calle LogMeIn Express.[sorry for now only WinXP and above – no Mac yet] LogMeIn Express is a screensharing tool from the makers of the […]