{"id":1532,"date":"2019-11-01T11:56:55","date_gmt":"2019-11-01T15:56:55","guid":{"rendered":"http:\/\/mikemartinezonline.com\/blog\/?p=1532"},"modified":"2019-11-01T11:56:55","modified_gmt":"2019-11-01T15:56:55","slug":"fix-server-manager-crash-and-server-manager-fails-automatic-refresh-errors","status":"publish","type":"post","link":"https:\/\/mikemartinezonline.com\/blog\/2019\/11\/01\/fix-server-manager-crash-and-server-manager-fails-automatic-refresh-errors\/","title":{"rendered":"Fix Server Manager Crash and Server Manager ‘fails automatic refresh’ errors"},"content":{"rendered":"

I recently upgraded one of our servers from Windows Server 2008 R2 to Windows Server 2012 R2 doing an \u2018in place upgrade\u2019. After a few restarts to complete the upgrade, the Server Manager would crash on start up. After much Googling, I found the resolution to that problem was simple \u2013 install .NET 4.7.2. <\/p>\n

That resolved the crashing of the Server Manager (and other MMCs).<\/p>\n

Then once that was resolved and I was able to launch the Server Manager, I got the warning exclamation – the Server Manger would \u2018fail automatic refresh\u2019.<\/p>\n

\"clip_image002\"<\/a><\/p>\n

When I expanded on any of the effected services the error box read \u201cOnline \u2013 Data Retrieval failed\u201d.<\/p>\n

The following is the result of clicking on the yellow notification flag and expanding details.<\/p>\n

\"clip_image004\"<\/a><\/p>\n

For more information I went to Event Viewer-Application and Services Logs-Microsoft-Windows-ServerManager-ManagementProvider operational log. There was the following warning<\/p>\n

\u201cGeneric failure querying the localized name for channel: Microsoft-Windows-DxpTaskRingtone-Analytic [hResult = Function failed during execution., hLastResult = The system cannot find the file specified.]\u201d.<\/p>\n

When I attempted to open the DxpTaskRingtone Operational log it reported the log was either corrupted or not present. After doing some research I found this log is created from the following key in the registry.<\/p>\n

HKEY_LOCAL_MACHINE\\SOFTWARE\\Microsoft\\Windows\\CurrentVersion\\WINEVT\\Channels\\Microsoft-Windows-DxpTaskRingtone\/Analytic<\/p>\n

\"clip_image006\"<\/a><\/p>\n

The registry values did not look corrupted but I backed up (exported to a folder) the key and then deleted it. Closed and then opened\/refreshed Server Manager and everything is green.<\/p>\n

\"clip_image008\"<\/a><\/p>\n

Now all good.<\/p>\n

If you wish to verify this is in fact the issue you can re-import the exported key and sure enough the error will return. So get rid of it. \ud83d\ude09<\/p>\n","protected":false},"excerpt":{"rendered":"

I recently upgraded one of our servers from Windows Server 2008 R2 to Windows Server 2012 R2 doing an \u2018in place upgrade\u2019. After a few restarts to complete the upgrade, the Server Manager would crash on start up. After much Googling, I found the resolution to that problem was simple \u2013 install .NET 4.7.2. That … Continue reading “Fix Server Manager Crash and Server Manager ‘fails automatic refresh’ errors”<\/span><\/a><\/p>\n","protected":false},"author":587,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8,257],"tags":[],"class_list":["post-1532","post","type-post","status-publish","format-standard","hentry","category-technology","category-windows-server"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t