Mike's Mostly Tech blog

Great Simple How To & Tech Support videos from Google

These videos are from Google’s "Send Your Parents A Tech Support Package" site.

Basically it is a site that lets the techies (usually the younger generation) send some ‘canned support’ to their parents and elders. But these are also especially useful to those that are either new to computers and technology or just a little less tech savvy.

The short videos are actually very well thought out and clearly and quickly presented so that just about anyone can learn from them.

I believe that many folks who ‘think they know it all’ should just take a look anyways. In my line of work I am amazed that people who literally work for 8+ hours on a computer do not know how to do many of these simple tasks.
The reasons, I think, are that many people are afraid to ask for help, they think they can just ‘figure it out’, or truly don’t care to learn how to more efficiently or properly use technology. Some people refuse to learn out of some warped sense of ego or pride too.
Don’t be one of those. No one’s head has every exploded from learning how to do something new or more efficiently.

I am going to link to all the videos directly so you can peruse them at your leisure. This is very large post with LOADS of great information. I really hope many of you will take the time and view these very short helpful videos. If you wish to watch them full screen you can click on the ‘arrow’ below the YouTube icon on the lower right hand corner and choose ‘full screen modes’.

So let’s start with the first category – THE BASICS:

COPY & PASTE

ADJUST THE TIME ON YOUR CLOCK

CHANGE YOUR DESKTOP BACKROUND – MAC

CHANGE YOUR DESKTOP WALLPAPER – PC

MAKE TEXT BIGGER OR SMALLER

TAKE A SCREENSHOT

CHANGE YOUR SCREEN SAVER – MAC

CHANGE YOUR SCREEN SAVER – PC

Next – WORLD WIDE WEB (INTERNET)

CREATE A STRONG PASSWORD

MAKE BOOKMARKS

MAKE A BLOG

SHORTEN A LONG URL

CHANGE YOUR DEFAULT HOME PAGE

CREATE AN ONLINE CALENDAR

BROWSE THE WEB WITH TABS

Next – COMMUNICATION

SET UP AN EMAIL AUTO-RESPONDER

TRANSLATE TEXT

MAKE CALLS FROM YOUR COMPUTER

CHECK YOUR SPELLING

http://www.youtube.com/watch?feature=player_embedded&v=En8e79YvA0Y

CHAT

VIDEO CHAT

GET A NEW PHONE NUMBER

CREATE A MAILING LIST

CREATE AN EMAIL SIGNATURE

CHECK YOUR EMAIL ON YOUR PHONE

Next – MEDIA

RESIZE A PICTURE

SHARE A BIG FILE

ATTACH A FILE TO AN EMAIL

SHARE PHOTOS

CROP PHOTOS

SHARE VIDEOS

TRANSFER FILES BETWEEN COMPUTERS

KEEP TRACK OF FREQUENT FLIER MILES

Lastly – FINDING INFORMATION

FIND A PIZZA(OR OTHER) RESTAURANT NEAR YOU

GET MOVIE SHOWTIMES

FIND THE DEFINITION OF A WORD

GET DRIVING DIRECTIONS

TRACK A FLIGHT’S STATUS

CONVERT CURRENCY

USE GOOGLE AS A CALCULATOR

GET PUBLIC TRANSPORTATION DIRECTIONS

FIND A BUSINESS’S PHONE NUMBER

GET STOCK QUOTES

FIND RESTAURANT REVIEWS

VIEW LIVE TRAFFIC

Free calling in Gmail extended through 2011

Google initially rolled out free voice calls in Gmail (via Google Voice) as something they would offer through 2010. Now, "in the spirit of holiday giving," they’ve extended free calling through all of 2011.

In case you haven’t tried it yet, dialing a phone number works just like a regular phone. Look for “Call phone” at the top of your Gmail chat list and dial a number or enter a contact’s name.

More info here

Learning Photoshop and tips

Photoshop left you confused?

Start at the Beginning!

Check out the How-To Geek’s Guide to Learning Photoshop.

I’ve been in and around Graphic Arts, printing pre-press and service bureaus for over two decades and this is one of the simplest and well thought out basic how to’s for Photoshop I’ve seen in a long time. I hope it helps some of you. I’m sure it will if you take the time.

Part 8: Filters

Text to Phone

Want to send a short email to a friend and get it delivered to his/her cell phone as SMS? If you know your friends’ phone numbers and the carrier they are on then you can easily send emails to their cell phones directly from your email program.

Here is how it works:

Most of mobile carriers offer free Email To SMS gateways which can be used to forward simple text emails to a mobile phones. And the good news, majority of those gateways are free and available to the general public.

You just need to know the number and the carrier of the recipient to start emailing them to mobile phone. Below we put together a table listing free email to SMS gateways for different carriers. You can use as quick reference both for US and international mobile numbers.

Virtually all of the major US cellular carriers use the 10_digit_number@cell.carrier_domain.com format for SMS to text capable cell phones, with a limit of 160 characters in the subject and message body (total).

Example: T-Mobile: 2125551212@tmomail.net

Carrier	Send Email to phonenumber@…. [where phonenumber = your 10 digit phone number]
Alltel	@message.alltel.com
AT&T	@txt.att.net
Nextel	@messaging.nextel.com
Sprint	@messaging.sprintpcs.com
SunCom	@tms.suncom.com
T-mobile	@tmomail.net
VoiceStream	@voicestream.net
Verizon	@vtext.com (text only) @vzwpix.com (pictures and videos)

Dead simple and when people reply to the text it goes right to your email instantly!

I love simple tech tips and hope this helps some of you too.

Jailbreaking iDevices Continues

Ok iPhoners and iPaders if you have a new device and/or the latest iOS installed (4.1.x) you can now ‘jailbreak’ them easily with the latest ‘GreenPois0n’ Jailbreak tool.

Greenpois0n jailbreaks the iPhone 4/3GS, iPod touch 4G/3G, and the iPad. Their blog is here.

Here is a video of it in action.

Currently the crack is Windows only so (Mac and Linux users will have to borrow a Windows computer or run Windows in virtualization. They should be porting to all other OS’s soon.

I don’t have have an iDevice anymore but couldn’t imagine being locked into Apples restrictive use policies – and now the courts agree too. Article here and here.

You can Google the benefits yourself but here is a good quick article.

Simple Performance Tips

I am asked a few times a week at minimum “how can I speed up my system?” by friends, family and colleagues alike. Here are some very simple performance tips I perform on nearly all Windows systems I work with.

Before starting any system modifications please make sure you have a recent backup. Follow my previous posts here and here on backups and images. Run Windows update and update your Antivirus/Antispyware apps and other applications like Adobe Reader [launch the app, go to Help on the menu bar and go down to ‘Check For Updates’ and run and install.] Also update Adobe flash by opening your browser and going to Adobe’s site and getting the latest version. PDF and Flash are the most common vector for malicious code.

BE CAREFUL WHEN INSTALLING ADOBE PRODUCTS!!! They like to include ‘SHITWARE’, third party applications YOU DON’T NEED OR WANT’, like McAfee scanner or other ‘toolbars. Make sure to ‘uncheck’ any options to download AND install these when updating Adobe (or any others for that matter) applications. Be careful they are tricky and put other toolbar installers in the application updates – so before ‘just clicking’ ok/next make sure NOT to install any toolbars or other applications.

The run an Anti-virus and Anti-spyware scans to make sure your system is clean.

OK now for the meat:

First go to Mike Lin’s home page and get his great little ‘startup’ application.

http://mlin.net/StartupCPL.shtml

Download the standalone application here.
It’s in a zip file.

Extract and save somewhere like ‘My Documents’ or your desktop.
Then just double click to launch it. If you are on Windows Vista or Windows 7 right-click and run as administrator.

You will then be shown all the different start up parameters for your system and the applications which are scheduled to start at various events – login, machine startup, user login etc. Simply click on an item to highlight it, right click and choose and option.

Using

The dialog contains six to seven tabs, depending on your system configuration. Each tab represents one place where a program can be registered to run at system startup. These include:

    * Startup (user) – the current user’s Startup folder in the Start Menu.
    * Startup (common) – the common (all users) Startup folder in the Start Menu.
    * HKLM / Run – the Run registry key located in HKEY_LOCAL_MACHINE. These apply for all users.
    * HKCU / Run – the Run registry key located in HKEY_CURRENT_USER. These apply for the current user only.
    * Services – system services that are started before the user logs in. This appears only in Win9x; on NT/2000/XP, use the Services control panel, or the Services item in Computer Management.
    * Run Once – started once and once only at the next system startup.
    * Deleted – programs go to the Deleted tab when you remove them from another location. They will not run at system startup, but will merely be stored should you ever want to use them again. If you delete an item from the Deleted tab, it is removed permanently.

Each page contains a list of the programs registered at that location. Use the checkbox to enable or disable individual items. Additional operations are available by right-clicking an item. You can select multiple items using the Shift and Control keys. Options include:

    * New… – create a new entry. You can also drag & drop files from My Computer or Explorer.
    * Edit… – edit an existing entry.
    * Delete – delete the currently selected entry.
    * Disable / Enable – disable or enable the selected entry. A disabled program will appear in the list with a special icon, and will not run at system startup. You can also use the checkbox next to an item to enable or disable it.
    * Run Now – executes the program now.
    * Send To – moves the entry from the current location to another.

Press F5 to refresh the list at any time.

Be careful to NOT remove items critical to Windows and your Antivirus/Antispyware applications. Things that should stay are things like ‘ctfmon.exe (an office application), and your sound and /or track pad drivers.
Please note:
Before you disable or delete any listed startup items ‘Google’ the exact ‘exe’ file located in the path and FIND OUT WHAT IT IS AND DOES FIRST!

Here is and example of what I mean.

I usually find dozens of items that do NOT need to be starting at startup and/or login. Things like Adobe Acrobat ‘speed loader’, Adobe Updater, Google Updated, QuickTime, Messenger, Yahoo Toolbar, HP Image Center apps etc.

Another source of system hogging apps at startup are printers. HP (and nearly all software nowadays) is notorious for loading as many as a dozen ‘helper’ applications that you don’t need to run at start up. Things for updates, scanner updates, help desks, online help files and the like. All these items put a strain on system resources.

I find I can often dramatically increase the performance of most peoples machines by stopping all this ‘crapware’ from loading in the first place.

Once you have unchecked or deleted all the crapware from loading at startup restart your machine to make sure all works. If something is amok you can start in SafeMode (hold F8 before Windows starts) and run the app again and recheck or undelete any items as needed. If all is working time for next step.

Next item is clearing out temporary files. I use CCleaner. In fact I run this application EVERYTIME I close any browser, before I log off or shut down!

Here is the line for the application. Download, install, run and choose ‘Run Cleaner’.

The first time this is run many people are stunned by the size and amount of files it cleans out.

Then it’s time to do a ‘super defrag’ on your system.

I like Defraggler a lot.

Get it here. Since this is an intense defragmenter – it makes files ‘contiguous’ on the disk, it can take a long while the first time it is run. Sometimes all night! But definitely run this.

Please read my other posts on resolving Windows problems too.

I you have a Mac check out this article here.

Well that is all for now have a save fun computing experience.

Resolving Windows Systems Problems

Here is fine article on fixing common PC (Windows) problems. I highly recommend anyone with a Windows PC read this article.

As mentioned in the above article F1 is invaluable!
I have learned more from reading help files (and Internet searches) than through ANY instructor related training I have been through in the over the last 20 years!

You can press F1 within just about any application (not just MS applications) and bring up the Help window.

Also not mentioned, in the article but one that I MUST put in is use Google, Bing or other search engines. Because all the time you may not find the working solution in the help file or Microsoft FixIt Center.

I use Google and Bing to find sites, forums and blogs which give out step by step guides to solve tech problems. “Great” you say, but how do you know what advice to actually follow. A trick is to scan through the comments below the post or the conversations going on in the forums to see what others been saying. When you see the same solution presented over and over it is usually the right one (though not always).

If you go through blogs or forums related to your problem then you will notice how many people have gone through the same problem.

Another important fact when it comes to Google’ing, Bing’ing etc. is to use the appropriate search terms.

1. Use the exact error message or code.

In this way you will be able to find the most appropriate solutions from the search engines. I will always try to copy and paste the exact error message in Google or Bing or in the documentations such as F1 help files or downloaded manuals and walkthroughs.

2. Use the exact error message or code with the software/OS/website/ name and version.

If the error message is generic you have to use the name of the software, application, OS or website with its version details with the error message to see the related discussion and solutions.

3. Description of your problem with software/OS/website/ name and version

If there is no error message or code then you have to use a little description of the problem and all the other details related to the issue. That can be the operating system, software name or version details.

Always it is better to mix up the keywords or add and remove keywords to optimize the search result for your problem.

I have found that patience and persistence are invaluable!!
I often find my solution a page or two after the first page that is brought up on a search or a few links down from the first link and or within the comments of posted solutions.
The reasons for this are many, but mainly because people PAY to be listed first when it comes to certain search terms, especially those for technical solutions. And many of those PAYING to be listed high on search results are not always legitimate – meaning they are probably trying to sell or dupe you into some product or service(s) that will make them money and usually not really help you.

For those that are not experienced with technical solutions please take EXTRA care to NOT to just click on the ‘first or biggest’ link on a solution page, as this is usually just some type of advertisement or way to get you to install more crap on your system that is usually not reputable.

IF you do find a solution that suggests downloading or installing software please make sure that you have UP TO DATE Antivirus AND Anti-Spyware software installed. And for goodness sakes DO NOT install any type of ‘Scan Your PC’ software!!!

Please see my other posts about creating backups too. Before you embark on any system modifications you should have a recent validated backup of your entire system and files! [hence my love of imaging software – read about it in my other posts please]

Please not with computer problems my steps are always to first and foremost RESTART THE MACHINE.

Also you should know that when presented with a problem by friends, clients or family I usually follow all the steps as stated above. When someone emails or calls me with a question that can be easily solved by the above steps I usually shoot them back and email like this one:

“I cannot print files to the network printer….” someone will say so I send them back a link like this:)

http://tinyurl.com/3yobupj

Well I hope this helps some of you and you get the idea.

Gmail Integrates with Google Voice for Free Calls from Your Inbox.

Gmail is integrating Google Voice, bringing free calls to the U.S. and Canada and cheap international calls to Gmail—and it’s available today.

Calls to the U.S. and Canada will be free for at least the rest of the year and calls to other countries will be billed at our very low rates. We worked hard to make these rates really cheap (see comparison table) with calls to the U.K., France, Germany, China, Japan-and many more countries-for as little as $0.02 per minute.

As soon as it’s available in your account, you’ll see a Call phone link in the Chat sidebar of Gmail. Click it, search for a contact or dial their number, and voila—phone call. If you’ve already got a Google Voice number, calls you make from Gmail will show your Voice number in that person’s caller ID. You can also receive calls (if you choose) made to your Voice number directly in Gmail—making it a fully legitimate VoIP solution.

Google’s rolling out the feature over the next couple of days in the U.S., so keep your eyes open. You’ll need to have installed the Voice and Video plug-in to use it. It’s not available on Google Apps accounts (yet), but Google says they’re working on it.

Here is the rate chart for international calls.

With the great quality of voice and video chat already built into Gmail/GChat I think this is a killer solution.

Get Caller ID from Your Computer

Let’s say you’ve got a landline set up with Google Voice and you don’t want to pay for caller ID. Or you just spend a lot of time staring at your computer. If you’re logged into Gmail, and someone rings up your Google Voice number, you can see who’s calling on your computer without digging your phone out of your pocket.

Transfer Calls to (and from) Your Computer to Save Cell phone Minutes

Assuming you’ve already added your Gmail Chat account as a number that can be reached through Google Voice (which also assumes you’ve signed up for Google Voice), you can transfer calls from your phone to your computer to save cell phone minutes. Here’s how it works:

1) If you’re logged into your Google account, go to the Google Voice phone settings page. At the bottom, you should see a new option for Google Chat (like in the image). Make sure it’s checked.

2) Now, when you’re in the midst of a call on your cell phone—let’s say you were talking to someone in the car, and now you’re home—just hit the * (asterisk) on your phone’s number pad to send the call to another Google Voice phone. If your Gmail account is open, your inbox should start ringing. Pick up in Gmail and hang-up your cell phone.

The opposite works, as well—i.e., transferring calls out from Gmail to your cell phone. Oh, and remember: If you’ve got a decent Bluetooth headset, you should also be able to stay relatively mobile, even if you’re talking from your computer.

Find Your Misplaced Phone

Misplace your cell phone under a pile of clothes or deep in your couch cushions? If you left your ringer on but don’t have another phone on hand, just log into Gmail, dial your cell phone number, and follow the faint sound of ringing.

Use It for a Quick-and-Dirty Speakerphone for Group Calls

Google Voice is already pretty good at setting up conference calls (demonstrated in the video above). Now that you can call from your computer, you’ve also got a quick-and-dirty speakerphone perfect for the group of people sitting around a table on your coast.

Make a Quick Follow-up Call in Response to an Email

This is less of an "amazing new thing" than a nice, practical side effect of having one more thing integrated with your inbox. Say you get an email from a colleague. You want to send a quick follow-up, but it’s going to be a lot more appropriate talking than typing a reply. Dial the person up in Gmail and talk it out without disrupting your workflow.

Secretly Record Calls

Google Voice has handy recording function, but whenever you enable it (hit 4 to start and finish recording), Google Voice announces "This call is now being recorded." Prefer to record a conversation surreptitiously? Calling from Gmail puts the audio on your computer, where you can use any number of tools to record your system audio on-the-sly. (For example, despite what I thought at the time, Whitson later told me he wasn’t aware I was recording the call in the video above.) File this under the know-your-state-laws category.

Gmail Integrates with Google Voice for Free Calls from Your Inbox.

Gmail is integrating Google Voice, bringing free calls to the U.S. and Canada and cheap international calls to Gmail—and it’s available today.

Here is the rate chart for international calls.

With the great quality of voice and video chat already built into Gmail/GChat I think this is a killer solution.

Some simple privacy and security tips

Besides my many previous tips on keeping your Browsers(and plug-ins like Flash), Operating Systems, Anti-Virus/Anti-Spyware, and other productivity applications here are some other things you can do to help keep yourself even more secure and less likely to be ‘compromised’. Please read my previous articles on security and follow those tips first. The things here are some ways to ‘clear/delete’ temporary files that may contain sensitive information or possible a trojan/virus that is just ‘waiting’ to launch from a temporary location.

First

Every time I close my internet browser(s) (IE, Firefox, Opera etc.) I run CCleaner. Actually I run a ‘batch file’ that runs CCleaner and clears my network cache settings too. You can, and I recommend you do, simply run CCleaner every time you shut your browser. If you would like to use/create my batch file simply copy the information between the ‘start’ and ‘end’ into a text file and rename it with a .bat extension. Example copy the file into notepad and save the file with a name of clean.txt. Then rename the file clean.bat.

For XP

Start:

"C:\Program Files\CCleaner\CCleaner.exe" /AUTO
arp -d
nbtstat -R
ipconfig /flushdns
nbtstat -RR
ipconfig /registerdns

Finish

for Window 7

Start:

"C:\Program Files (x86)\CCleaner\CCleaner.exe" /AUTO

arp -d
nbtstat -R
ipconfig /flushdns
nbtstat -RR
ipconfig /registerdns

Finish

Second

Some third-party programs can temporarily store unencrypted (plain-text) passwords or other sensitive information in memory. Because of the Windows virtual memory architecture, this information can be present in the paging file.

Although clearing the paging file is not a suitable substitute for physical security of a computer, you might want to do this to increase the security of data on a computer while Windows is not running.

   1. Start Registry Editor (Regedt32.exe).
   2. Change the data value of the ClearPageFileAtShutdown value in the following registry key to a value of 1:
      HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Memory Management
      If the value does not exist, add the following value:
      Value Name: ClearPageFileAtShutdown
      Value Type: REG_DWORD
      Value: 1

This change does not take effect until you restart the computer.

Hope this helps some of you.